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Frequently Asked Questions
Genral Questions
Pak Mobiling is an online platform where users can buy and sell new or used mobile phones securely and easily across Pakistan.
Sellers post listings of mobile phones they want to sell, and buyers can browse, contact, and purchase phones directly through the platform.
Yes, registration on our website is completely free for all users.
es, creating an account helps ensure secure transactions and communication between buyers and sellers.
We operate nationwide across Pakistan, including major cities like Karachi, Lahore, Islamabad, Faisalabad, and Peshawar.
Yes, our website is mobile-friendly and accessible from any smartphone browser.
Our mobile app is under development. For now, please use the website on your phone browser.
Yes, we offer a wide range of both new and used mobile phones from various brands.
Yes, all listings go through a basic verification process before going live.
You can reach us via email, live chat, or the contact form on our website.
Buying
Simply browse listings, select your desired phone, and contact the seller to make a deal or buy directly through the platform if available.
Most phones are PTA approved, but please check each listing for status. We encourage sellers to clearly mention PTA status.
Yes, you can request a meetup with the seller before finalizing the purchase.
New phones may come with manufacturer warranty. Used phones are sold “as-is” unless specified otherwise in the listing.
If the product was misrepresented, you can report the issue within 24 hours for possible resolution or return.
Returns are only accepted if the phone was falsely advertised. Please review the listing carefully before purchase.
We accept bank transfers, mobile wallets, and cash on delivery (COD) for eligible orders.
COD is available in major cities. Availability may vary depending on your location.
Yes, you can buy in bulk. Contact support for special offers or business inquiries.
Once your order is shipped, a tracking ID will be shared via SMS and email.
Selling
Log in, go to “Sell Now,” fill out phone details, upload images, and publish your listing.
Mention brand, model, storage, condition, PTA status, and clear images from multiple angles.
Yes, real and clear photos build trust and help your phone sell faster.
Check similar listings to estimate market value or use our pricing suggestion tool.
Yes, but you must clearly mention it in your listing to avoid disputes.
You can list them, but make sure to describe the condition accurately.
Listings remain active for 30 days unless sold or removed.
Yes, log in to your dashboard to manage, update, or remove your listings anytime.
Listing is free. We charge a small service fee only for premium listings or platform-assisted sales.
If using our payment gateway, you’ll receive funds within 24–72 hours after buyer confirmation.
SAFETY & SECURITY
We offer secure payment options, verified user profiles, and encourage in-person meetups in safe locations.
IMEI verification ensures the phone is not stolen or blacklisted. Buyers can check it online using the IMEI number.
Yes, but always choose public places and avoid carrying large amounts of cash.
Yes, we use encrypted payment gateways for secure transactions.
Report the issue immediately. We will investigate and may take action against the user or refund in applicable cases.
Yes, each listing has a “Report” button. We review and act quickly.
Yes, we follow strict privacy policies and never share your data without consent.
We encourage users to provide IMEI numbers. We also monitor and flag repeated fraud attempts.
Yes, we use mobile number and email verification for user accounts.
Yes, for transactions done via our platform, we offer limited protection and dispute resolution.
We are an online platform that makes buying and selling mobile phones easy and secure. Get the best deals, verified listings, and a smooth experience — all in one place.